Shipping Policy
We offer Free shipping across India to most major cities for all orders above Rs. 350. For orders below this value, a flat shipping charge of Rs. 50 is levied per order and is included in your Check Out.
All orders are shipped by reputed transport/courier agencies. Customers are requested to provide a complete and correct address. Pin code is mandatory to ensure correct delivery. Deliveries will be made only on business days only. All products will be shipped from our Warehouse in Delhi.
Domestic Shipment (within INDIA)
Orders are typically processed within 24-48 hours of being received. Expected shipment time is 5-7 business days, all other factors being optimum.
International Shipment (outside INDIA)
Orders are typically processed within 24-48 hours of being received. Expected shipment time is 10-20 business days, all other factors being optimum.
Shipment Confirmation & Order Tracking:
Orders are typically processed within 24-48 hours of being received. Customers will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Estimated delivery time varies by destination and shipping method selected. Delivery delays can occasionally occur due to customs processing.
Customs, Duties, and Taxes:
Benson Polymers Ltd. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Customs policies vary widely from country to country; please contact your local customs office for more information.
International Shipping Restrictions:
Some products may be restricted or prohibited from being shipped to certain international destinations. Please review your country’s import policies before placing an order.
If you want to change your postal address, the customer should change it within 4 hours of placing the order. If you get late to do it, email us on customercare@bensonpolymers.com.
If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filing an order, we will notify you by email.
